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A
Advanced Data Services Helpdesk
(Now known as Data Connect
Helpdesk) |
|
For technical and commercial customer
support for products within the Intranet Connect Portfolio (formerly
advanced data services).
Cellstream (including
Cellstream connectionless)
Channel Extension Service
(CES)
Flexible Bandwidth
Services
Framestream
High Bandwidth Service 1
(HBS1) DWDM
LAN extension services enquiries.
SHDS
(LES1,2,3 10,100,155,622,1000 & FIS 1-4)
Switched Multi
Megabit
Services
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British Approvals Board for Telecommunications (BABT) |
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BABT is an independent company within
the TÜV SÜD Group. It certifies products and
services in the fields of radio and telecommunications.
For further details please see the website.
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Presale and general enquiries about
Broadband and ADSL.
It should be noted that BT provides a CPE test laboratory
to enable suppliers and customers to satisfy themselves
that their CPE and services will interoperate correctly
with BT's G.DMT ADSL services. For further details please
see the website
|
BT Broadband CPE Test Lab - referenced in SIN 346 and SIN
376 |
Information about the prices and availability of BT
products and services is available on the following telephone
numbers:
. for Personal customers, 0800
800 150
.for Business customers, 0800 400 400
or contact the BT Account Manager for your company.
.for BT Payphones, 0800115 511
|
BT DataStream Symmetric and BT IPStream Symmetric
availability |
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Further details on the BT Wholesale Broadband Symmetric
Products including service availability, product descriptions and
enabled exchanges can be found on the BT Wholesale Broadband web
site http://www.btwholesale.com/broadband
|
Searchable BT price
list.
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BTnet Services are BT's range of
dedicated Internet access and IP network services. We supply some of
the UK's largest corporations, government organisations, Internet
Service Providers and telecommunications carriers with IP services
to suit their requirements. For further information on any of the
BTnet Services, please call our sales support
team. |
BT
Network Requirements (BTNRs)
|
|
| Please
note that the BTNR Helpdesk is now closed. The BT SINet
Helpdesk will instead accept enquiries regarding BTNRs.
However, some BTNRs are readily available online.
The
following three BTNRs:
BTNR
188 “Digital Private Signalling System No 1 (DPNSS
1)”
BTNR 189 “Interworking Between DPNSS1 and Other Signalling
Systems”
BTNR 189I “Interworking Between DPNSS1 and ISDN Signalling
Systems”
are published as NICC (Network Interoperability Consultative
Committee) Documents ND1301, ND 1302 and ND 1303 respectively.
These are available from the NICC website at
http://www.nicc.org.uk/
The following BTNRs have not been published as NICC documents,
but they have been made available here because they are
referenced in SINs, STINs and SPINs:
BTNR 2511 "Interface of
Telecommunications Equipment with a Nominal 48 V Negative
d.c. Power Supply"
BTNR 181 Vol 1 &
Vol 2 "Signalling
System AC15"
BTNR 185 "Signalling System
MF4 via Private Circuits"
BTNR 190 Vol 1 & Vol
2 "Digital Access Signalling System No 2 (DASS
2) PBX Interface"
No other BTNRs are available outside BT, except when supplied
to selected companies as part of an invitation to tender
for BT contracts. Please see the Selling2BT entry on this
page for information on the BT procurement process.
|
BT
Openzone is BT’s wireless LAN hotspot
service. |
C
Difficulties can sometimes be experienced when attempting
to fully integrate any communications products, BT offers an
independent, impartial, technical consultancy service that can be
utilised to help with customer's integration problems. This service
is part of the BT portfolio and is known as NiS (Network Insight
Services). |
| Consult
21 - 21st Century Network |
Consult
21 -
website |
| Recently
BT set out its timetable for the implementation of its 21st century
network vision – a programme designed to develop a truly
customer-focussed network that will allow communications in a
range of formats across an IP-based network. More information
can be found by visiting the Consult
21website.
|
D
Data Connect
Helpdesk
(Formerly Advanced Data Services
Helpdesk) |
|
For
technical and commercial customer support for products within the
Intranet Connect Portfolio (formerly advanced data
services).
Cellstream (including Cellstream
connectionless)
Channel Extension Service
(CES)
Flexible Bandwidth
Services
Framestream
High Bandwidth Service 1
(HBS1) DWDM
LAN extension services enquiries.
SHDS
(LES1,2,3 10,100,155,622,1000 & FIS 1-4)
Switched Multi
Megabit Services
|
FeatureNet Embark Service
pp 02P16
Prospect
West
85 Station Road
Croydon
Surrey
CR0
2RD |
Tel:
020 8649 7407
|
For
information on the FeatureNet Embark service please contact the
FeatureNet Embark Product Line. |
I
If
you are a start-up company in the Independent Service Provider arena
please contact "BT Wholesale Direct" or visit the site for BT
Wholesale Services and
Solutions. |
ISDN
Helpdesk |
0800 181514
(+44 117 980
7764) |
For
information about the BT ISDN
service. |
ITEC
(ISDN Terminal equipment Compatibility Laboratory)*see note
pp B81/G63
Callisto House (B81-MH)
Adastral Park
Martlesham Heath
Ipswich
Suffolk
IP5 3RE
|
Tel: 01473 645336,
Fax: 01473 621197
|
*Please note:
ITEC
Laboratory is not a terminal equipment approval facility nor is it a
test facility to determine terminal equipment compliance with the
relevant international standards. ITEC Laboratory is a facility to
demonstrate interoperability with the BT network and hence the
activities concentrate on the DSS1 layer 2 and 3 protocols and BT's
implementation of basic and Digital Select Services. The ITEC
Laboratory is available to evaluate the compatibility of terminal
equipment with the BT network prior to launch and also for the
evaluation of service affecting problems. The BT ISDN 30e interface
is provided to the international standards specified in SINs. In
particular, it should be noted that in operation, the full valid
range as specified in the international standards of the electrical
and protocol characteristics of the BT ISDN 30e interface will be
encountered. The ITEC facility does not provide testing over the
full valid range of electrical and protocol characteristics
specified in the standard.
For information on BT's
ISDN see SIN
261 |
O
Openreach
EOI Wholesale Extension Services
|
|
For
information on Openreach Equivalence of Input Wholesale
Extension Services and Wholesale End To End Ethernet Services.
|
P
Private Circuits Helpdesk |
0800
800 977
(Pricing &
General Enquiries - Option 1)
(Technical
Enquiries - Option 2) |
Specific,detailed technical issues on all Private
Circuit issues |
R
Routine Testing of the
Local Network |
01908
293155 |
Technical enquiries regarding the information on the
routine testing of the local network published in SIN
351. |
RNID
|
Textphone No: 0800 500888
Voice No: 0800
7311888 |
Royal National Institute for Deaf
People |
| |
S
A key communication channel for both existing and
potential suppliers to the BT Group. On this site you will not
only find information relating to our purchasing principles
and processes but also on new areas such as Auctions and BT's
eProcurement system |
T
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